Cancellation Policy | Catch A Ride

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Cancellation Policy:
Reservations may be cancelled up to end of the business day 14 days prior to a departure date with the ticket holder receiving a one time credit good toward a future Catch-A-Ride bus trip of the same type purchased (one-way or round trip). Round trip ticket credits may not be split for use as 2 one-way rides. Cancellation credits must be used by the end of the school year in which they were issued and are non-transferable or redeemable for cash. All ride credits remaining unredeemed by the end of the school year in which they were issued will be considered void and forfeited. Tickets are not transferable between customers for security purposes.

Testimonials

My son was a freshman @ IU last year and we were very pleased with the Catch-A-Ride program. It is a safe and dependable way to get my son to and from school throughout the year. Thank you providing this service!

Linda Nidetz

I would like to thank you for being so understanding and efficient in my and Brendan's times of "transportation crisis". You were very nice to talk with and very informative, I won't forget that.
I think Catch-A-Ride is a fabulous service, extremely well organized and easy to deal with.

I will always remember the time that Brendan's ride left a day early and he had no ride home for Christmas. I called, you, you answered immediately and ironically knew of similar scenarios! You arranged for a ticket and he was home on time. Again, thank you for all you have done for our family over the 4 years. I would and will recommend your service to any IU parent I come across.

Terry Sweeney

Just wanted to thank you for providing such a wonderful service. My son, Kristopher, took it over Thanksgiving and it was great! As a parent I was so grateful for the peace of mind it provided me.

Wanda

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