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Q - WHAT IS CATCH-A-RIDE?
A.Catch A Ride, Inc. is express bus service which offers safe, efficient, convenient, economical from Indiana University to Woodfield Mall, Schaumburg, IL, Northbrook Court, Northbrook, IL, Oakbrook Center, Oakbrook, IL, Radisson Hotel, Merrillville, IN, Glenbrook Square, Ft. Wayne, IN and Erskine Commons, South Bend, IN.
Q - WHEN WILL CATCH-A-RIDE OFFER BUS SERVICE?
A - We will be offering express bus transportation on key holidays, semester breaks, and select weekends.
Q - WHO DRIVES THE BUS?
A - Catch A Ride Inc. uses a fully insured, safe and reliable motor coach service that has been operating buses for over 20 years.
Q - HOW DO I MAKE RESERVATIONS?
A - Go to the schedule page, click on the date of your trip and follow the on-line instructions. Our secure website will verify your credit card information and your confirmation will be sent to you by e-mail.
Q - HOW WILL I RECEIVE MY TICKET?
A - When you make your reservation you will receive an e-mail confirmation/receipt. Please bring that along with a school id and a Catch-A-Ride representative will check you in.
Q - HOW CAN I CALL CATCH-A-RIDE?
A - Call our toll free number : 866-622-8242
Q - CAN I RESERVE A SEAT?
A - Seating is available on first come first serve basis.
Q - WHAT IF I NEED TO CANCEL MY RESERVATIONS?
A - Reservations may be cancelled up to end of the business day 14 days prior to a departure date with the ticket holder receiving a one time credit good toward a future Catch-A-Ride bus trip of the same type purchased (one-way or round trip). Round trip ticket credits may not be split for use as 2 one-way rides. Cancellation credits must be used by the end of the school year in which they were issued and are non-transferable or redeemable for cash. All ride credits remaining unredeemed by the end of the school year in which they were issued will be considered void and forfeited. Tickets are not transferable between customers for security purposes.
Q - DO I HAVE TO PURCHASE A ROUND TRIP TICKET?
A - One way tickets and round trip tickets are available.
Q - WHAT TIME DO I HAVE TO ARRIVE AT PICK-UP LOCATION?
A - Please arrive at least 30 minutes prior to departure. This way you can be checked in, your luggage loaded and you will be able to choose your seat. The bus will leave promptly at the departure time and will be unable to wait for late arrivals.
Q - WHERE IS THE PICK UP AND DROP OFF AT INDIANA UNIVERSITY?
A - Either at McNutt Dormitory in the circle drive in front of Fee Lane or Wilkie Dormitory on the backside by the bus stop located on Rose Ave.
Q - WHERE IS THE PICK UP AND DROP OFF IN SCHAUMBURG?
A - Woodfield Mall across the street from Sears/Sears Auto Center - Parking Lot G
Q - WHERE IS THE PICK UP AND DROP OFF IN OAKBROOK?
A - Oakbrook Center at the bus terminal across from Macy's.
Q - WHERE IS THE PICK UP AND DROP OFF IN MERRILLVILLE?
A - Radisson Hotel at Star Plaza
Q - WHERE IS THE PICK UP AND DROP OFF IN NORTHBROOK?
A - Northbrook Court at the upper parking lot #15 near Neiman Marcus.
Q - WHERE IS THE PICK UP AND DROP OFF IN FT. WAYNE?
A - Glenbrook Square Mall next to the Fifth Third Bank ATM near Macy's parking lot #13.
Q - WHERE IS THE PICK UP AND DROP OFF IN SOUTH BEND?
A - Erskine Commons (Michigan & Ireland) in the Lowes parking lot near the "Indoor Lumber Yard"
Q - IS THE PUBLIC TRANSPORTATION AVAILABLE?
A - Yes. There is the PACE bus. They can be contacted at 847-364-7223 or at tripsweb.rtachicago.com
Q - HOW LONG WILL THE TRIP TAKE?
A - The express trip takes approximately 3 ½ hours to 6 hours depending where you load the bus. Traffic, weather, road construction and mechanical failure can effect travel time.
Q - WHAT HAPPENS IF I NEED TO USE THE RESTROOM?
A - There is a restroom on the bus.
Q - HOW MUCH LUGGAGE CAN I BRING?
A - ONE SUITCASE not exceeding 24' X 16' X 10' to fit underneath the bus. One carry-on piece that will fit in the overhead compartments inside the bus and a backpack.
Q - CAN I DRINK ALCOHOL OR SMOKE ON THE BUS?
A - Absolutely not! There is a zero tolerance rule - if you are caught drinking or smoking - the authorities will be notified.
Q - WILL MY INFORMATION BE GIVEN TO OTHER COMPANIES?
A - All information you submit will remain private and secure.
Q - WILL THE BUS WAIT AT DROP OFF LOCATION FOR PASSENGERS TO BE PICKED-UP?
A - The passenger should contact a responsible party and give an estimate time of arrival. Catch-A-Ride will not be able to wait for passengers to be picked-up at drop off location.
Q - IS CATCH-A-RIDE RESPONSIBLE FOR ANY LUGGAGE THAT IS LEFT ON THE BUS?
A - If something is forgotten on the bus, please contact Catch-A-Ride as soon as possible. Catch-A-Ride will contact the bus company to try to retrieve the lost luggage. Catch-A-Ride is not responsible if the luggage does not get found.
Q - CAN I GET OFF THE BUS IF THERE IS A SCHEDULED OR UNSCHEDULED STOP?
A - Due to safety restrictions, students are required to stay on the bus.
Q - CAN I BRING AN ANIMAL ON THE BUS?
A - No animals of any kind are allowed on the bus. |
